Information

Orders are accepted online 24 hours a day.

Select the color and size of the item you wish to purchase, then click the "Add to Cart" button.

Review the items and amount in your cart, then click the "Checkout" button.

If you pay with ShopPay/GooglePay/PayPal, express checkout is available. Apple Pay is also available in Safari on Mac.

Enter the required details, such as your name, address, phone number and email address, then click the "Continue to shipping" button. (Our cart is encrypted with SSL.)

Shipping fees for your delivery destination (within Japan or overseas) will be added. Please review them, then click the "Continue to payment" button.

For credit card payment, enter your card details and click the "Pay now" button. For other payment methods, click the "Complete order" button. If you choose PayPal or Paidy, you will be taken to their respective payment screens.

・Cash on Delivery
Once your order is confirmed, it will be shipped via Sagawa Express e-Collect cash-on-delivery service. On arrival, please pay the courier the item price, the shipping fee and a cash-on-delivery fee based on the purchase amount.

Please note that the cash-on-delivery fee is not shown on the cart screen when you place your order.

　*Cash-on-delivery fees (tax included)
　Up to ¥10,000 … ¥330 (¥300 excl. tax)
　Up to ¥30,000 … ¥440 (¥400 excl. tax)
　Up to ¥100,000 … ¥660 (¥600 excl. tax)
　Up to ¥300,000 … ¥1,100 (¥1,000 excl. tax)
　Up to ¥500,000 … ¥2,200 (¥2,000 excl. tax)

*On delivery, you may choose to pay by cash, credit card or debit card.

・Bank Transfer

Please complete your transfer within 3 bank business days of your order date.
Please note that bank transfer fees are to be borne by the customer.

・Credit Card

VISA / Mastercard / American Express / JCB

・Cashless Payment

Apple Pay / Google Pay / Shop Pay

・Online Payment

PayPal / Paidy

*As a rule, cash-on-delivery fees and bank transfer fees are borne by the customer.

Orders are shipped via Sagawa Express within 3 business days after payment is confirmed.

Shipping within Japan is a flat rate of ¥550.

*For some remote islands, we may contact you separately with details.

Except for defective items, we do not accept returns or exchanges due to a change of mind.
Please check the contents promptly after your order arrives.
In the unlikely event that an item is defective or incorrectly delivered, please contact us by email or phone within 3 days of arrival.
We will respond according to the situation, for example by sending a replacement.
Shipping costs arising from defective or incorrectly delivered items will be borne by us.

Sale items cannot be returned or exchanged. Thank you for your understanding.

Prices displayed in currencies other than Japanese yen do not include Japan's 10% tax. When you proceed to checkout and enter your shipping address, the item price with tax deducted will be finalized. At the same time, the total including shipping based on the weight and size for your region will be displayed. Select a payment method to complete your purchase.

COULEUR CO.,LTD. (Carrefour・Katati to Tè)
〒152-0034 東京都目黒区緑が丘2-15-13 Tel : 03-6421-1155
Inquiry email: hello@couleur-coltd.com

Seller　COULEUR CO.,LTD.

Shop Name　Carrefour・Katati to Tè

Person Responsible for Sales　高橋 俊幸

Address　〒152-0034 東京都目黒区緑が丘2-15-13

Phone　03-6421-1155

Email　hello@couleur-coltd.com

Website　https://www.couleur-coltd.com

Products　Clothing, shoes, bags, accessories and watches

Qualifications & Licenses　Secondhand Dealer License No. 303302218505 (Tokyo Metropolitan Public Safety Commission)

Quantity　Please see each product page. All items are available while stocks last.

Charges other than the item price　As a rule, shipping fees, cash-on-delivery fees and bank transfer fees are borne by the customer.

Order Validity　Within 5 days of order confirmation

Delivery Time　Orders are shipped within 3 days of order confirmation.
If delivery is delayed due to bad weather, carrier circumstances or any other reason,
we will notify you by email or other means.

Returns & Defective Items　

Returns are not accepted except for defective items.
Please check the contents as soon as your order arrives.
For returns, please contact us by email or phone within 3 days of arrival.
We will discuss options with you, such as sending a replacement.
Shipping costs for exchanges of defective or incorrectly shipped items will be borne by us.

Should an item be defective, we will exchange it for a new or equivalent item, subject to our stock availability.
Please contact us by email or phone within 3 days of arrival. Please note that we are unable to accept return or exchange requests after this period.

Payment Methods

Bank transfer, cash on delivery, credit card, cashless payment, online payment

Payment Deadline

Cash on delivery: payment upon delivery. Bank transfer: please transfer within 3 days of placing your order.

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